![]() ![]() If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.Choose the “lost or stolen” option in the automated menu. You do not need to have your old card number or speak to a representative. ![]() If your card has been lost or stolen, you must contact Bank of America at 1-86 (TTY: 1-86).If you received Unemployment Insurance, Disability Insurance, or Paid Family Leave benefits on a debit card in the last three years, you will receive your benefit payments on that card. Due to the high volume of claims being processed, it may take a few extra days to receive your debit card in the mail. If you choose to receive payments via a debit card, Bank of America will mail you a card once benefit payments are available. ![]() If you are eligible for unemployment benefits, it takes at least three weeks to process a claim for benefits and issue payment. ![]()
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